--- title: "\"App service is not running\" on Windows using NordLayer" slug: "app-service-is-not-running-on-windows-using-nordlayer" status: "update" updated: 2026-09-08T13:32:13Z published: 2026-09-08T13:32:13Z canonical: "help.nordlayer.com/app-service-is-not-running-on-windows-using-nordlayer" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt > Use this file to discover all available pages before exploring further. # "App service is not running" on Windows using NordLayer If you are experiencing this error, please try the following: 1. Press Start and type Services to open the Services app 2. Find NordLayer.Service.exe 3. Right-click and choose Restart --- **Note**: In case you have any questions or issues, press '**Chat with support**' at the bottom of the page.