---
title: "\"App service is not running\" on Windows using NordLayer"
slug: "app-service-is-not-running-on-windows-using-nordlayer"
updated: 2022-10-11T14:02:59Z
published: 2022-10-11T14:02:59Z
canonical: "help.nordlayer.com/app-service-is-not-running-on-windows-using-nordlayer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# "App service is not running" on Windows using NordLayer

If you are experiencing this error, please try the following:

1. Press Start and type Services to open the Services app
2. Find NordLayer.Service.exe
3. Right-click and choose Restart

**Note**: In case you have any questions or are experiencing any issues, please feel free to contact our [24/7 customer support team](/docs/how-do-i-contact-nordlayer-customer-support).