Download Protection

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Download Protection is a feature in the NordLayer Windows application. It scans files downloaded from the internet for malicious content and auto-removes malware-infected files.

This feature operates locally on the device, ensuring quick response to threats. Intelligent Download Protection, a part of this feature, uses malware databases and threat intelligence data feeds to detect known and emerging threats. It can also detect files with double extensions (e.g., filename.csv.exe).

The feature is available in NordLayer Windows application version 3.4.1 and up.

It can only be enabled and managed by organization admins through the Control Panel’s Security Configuration page.

Note
  • Teams or individuals cannot enable it themselves; only Owners can assign it to specific teams.
  • Users with signed HIPAA compliance agreements should be cautious, as enabling this feature may disclose sensitive information from file titles, sources, or storage locations.

How to enable Download Protection?

  1. Log in to Control Panel and select Settings.
  2. In the Settings menu, choose Security configurations.

Settings - Security configurations_1.png

  1. Find the Download Protection setting and click the toggle switch to enable Download Protection. Confirm your selection to complete the setup.

Settings - Security configurations_2.png

Note

If you prefer not to use machine learning features, you can disable Intelligent malware detection.

How to assign Download Protection for specific teams?

By default, Download Protection is enabled for all teams. To specify which teams should have this feature enabled:

  1. Click Edit teams

Settings - Security configurations_3.png

  1. Next to each team name, you'll find a plus icon. Click on the plus icon for the teams you want to enable Download Protection for.

Settings - Security configurations_4.png

  1. Once you've selected the desired teams, click the Save button to confirm your changes.

What is Intelligent Download Protection?

Intelligent Download Protection is on by default when enabling the feature itself. It allows for a more precise download scanning and helps to detect unknown or zero-day malware, it also includes double-extension detection (example filename.csv.exe) and works locally on a device, resulting in faster malware detection and offline scanning capabilities.

NordLayer’s Intelligent Download Protection feature leverages a combination of commercially available malware databases and open-source threat intelligence data feeds to deliver a robust and intelligent malware detection solution. This multi-layered approach ensures that users are protected against a wide range of potential threats, including known and emerging malware strains.

Note

Turning off Intelligent Download Protection significantly reduces your protection.

How does Download Protection work?

When Download Protection is enabled, the NordLayer application will scan all downloads on the user's device, regardless of whether it's connected to a gateway.

If Download Protection detects a malware-infected file, it will automatically delete the file from the device and display an informational message:

Toast notification - notifications.png

Detailed analytics of Download Protection, including the total number of files downloaded and scanned, as well as specific information about deleted files, can be viewed on the Control Panel's Activity page:

Activity - File Protect.png

Malicious download deletion events are immediately reported in the Threat Report table. General information about files downloaded and scanned is updated in the Threat Report table every 3 hours.

File Type Full Type Name
ht* Hypertext file (wildcard)
acm Audio Compression Manager
apk Android package file
app Application file
asp Active Server Pages
ax DirectShow Filter
bat Batch file
bin Binary file
class Java class file
cmd Command script
com Command file
cpl Control panel extension
css Cascading Style Sheets
csh C shell script
dex Dalvik executable file
dll Dynamic Link Library
dmg Disk image file (Mac)
do* Document file (wildcard)
drv Device driver
dylib Dynamic Library (Mac)
efi Extensible Firmware Interface
elf Executable and Linkable Format
eml Email message
exe Executable file
htm* Hypertext Markup Language file (wildcard)
inf Information file
ini Initialization file
ins Internet Communication Settings
isp Internet Communication Settings
jar Java archive
js JavaScript file
lnk Shortcut link
mpp Microsoft Project file
mpt Microsoft Project template
ms? Microsoft installer or patch (wildcard)
msi Microsoft Installer
mst Windows installer transform
mui Multilingual User Interface
ocx OLE Control Extension
osd Open Software Description
pdf Portable Document Format
php PHP script
pkg Package file
pl* Perl script (wildcard)
pot* PowerPoint template (wildcard)
pps* PowerPoint slideshow (wildcard)
ppt* PowerPoint presentation (wildcard)
ps1 PowerShell script
psh PowerShell script (older version)
rtf Rich Text Format
scf Shell command file
scr Screen saver file
script Script file
htm* Server-side HTML (wildcard)
sfx Self-extracting archive
sh Shell script
so Shared library (Unix)
swf Shockwave Flash
sys System file (Windows)
tsp TAPI service provider (Telephony Application Programming Interface)
vb* Visual Basic script (wildcard)
vbs Visual Basic script
wsc Windows Script Component
wsf Windows Script File
wsh Windows Script Host file
xl* Excel spreadsheet (wildcard)

Download Protection cannot scan the following:

  • Encrypted files: Files that are protected with encryption.
  • Password-protected archives: Only the archive as a whole will be checked, not the individual files within.
  • Large files: Downloads exceeding 5GB in size.
Note

Download Protection supports scanning archives with up to 20 layers.


Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.