Documentation Index

Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt

Use this file to discover all available pages before exploring further.

How to cancel NordLayer subscription?

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In order to cancel your NordLayer subscription:

  1. Log in to the NordLayer Control Panel.

Subscription button highlighted in top navigation bar next to Help menu

  1. Click on Subscription in the top right corner.

NordLayer subscription dashboard showing Premium yearly plan with license breakdown and total cost

  1. Click Cancel subscription.
  2. Click Next if you are sure that you want to cancel your subscription.

Subscription cancellation confirmation screen showing features to be lost and billing term notice

  1. Select the reason(s) for the subscription cancellation and press Next.

Subscription cancellation feedback form with multiple choice reasons and navigation buttons

  1. To confirm the subscription cancellation, please enter your NordLayer account password and click Cancel subscription.

Password verification screen requiring account owner authentication to cancel subscription

  1. This ends your subscription on the current expiration date. You'll still have access to the service until that date. To close the page, click Got it.

After your subscription expires, you will have a 7-day grace period. If you resubscribe during this time, you will regain access to the same gateways and private IP addresses you had previously.

  1. In case you decide to reactivate your subscription, the Reactivate subscription button can be found at the top right corner of your NordLayer Control Panel.

Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team, or email us at success@nordsecurity.com.

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