--- title: "How to export NordLayer Browser Extension activity logs" slug: "how-to-export-nordlayer-browser-extension-activity-logs" updated: 2026-09-08T13:55:07Z published: 2026-09-08T13:55:07Z canonical: "help.nordlayer.com/how-to-export-nordlayer-browser-extension-activity-logs" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt > Use this file to discover all available pages before exploring further. # How to export NordLayer Browser Extension activity logs If you're experiencing an issue with the NordLayer Browser Extension, our support team may ask you to provide the extension's activity logs. These logs help us diagnose the problem faster and more accurately. ## How to export the logs 1. Open the **NordLayer Browser Extension** in your browser. 2. Click the question mark (**?**) icon in the top-right corner of the extension window. ![NordLayer Browser Extension VPN connection screen showing not connected status](https://cdn.document360.io/fc1049cd-8f71-4b89-b9b8-dbca9fdcdd16/Images/Documentation/Screenshot%202026-07-27%20at%2012.44.19.png) 1. Select **Activity log**. 2. A save prompt will appear, choose the location on your device where you'd like to store the log file and confirm. Once the file is saved, attach it to your ongoing conversation with our support team, or send it to *support@nordlayer.com* along with a short description of the issue you're facing and when it occurred or started. --- **Note**: In case you have any questions or issues, press '**Chat with support**' at the bottom of the page.