How to retrieve NordLayer app logs for Windows

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You can find the application logs in:

  • C:\Users<YourUsername>\AppData\Roaming\NordLayer

(Please send us all application log files)

The service logs are located here:

  • C:\ProgramData\NordLayer

(Please send us all application slog files)

If you cannot locate these folders (they are hidden by default), please follow this tutorial.

You can also click the "?" button at the top of the application to view the logs and slogs:

NordLayer help menu with application logs and service logs options


Note: In case you have any questions or issues, press 'Chat with support' at the bottom of the page.