Whilst troubleshooting, our Customer Support Team may ask you to collect application logs to get a better understanding of the issue you have run into.
Using the diagnostic tool
The easiest way to collect logs together with your system information and NordLayer settings is the built-in Linux Diagnostic Tool:
nordlayer-diagtool run
It produces a single encrypted report you can attach to your support ticket.
Collecting logs manually
If you prefer to export the raw logs yourself, NordLayer logs to a dedicated journalctl namespace.
For NordLayer v2.3.0 and newer
journalctl --namespace=nordlayer > ./nordlayer.log
For NordLayer v2.2.0 and older
journalctl -u nordlayer.service > ./nordlayer.log
Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.