---
title: "How to retrieve NordLayer app logs on Linux"
slug: "how-to-retrieve-nordlayer-app-logs-on-linux"
updated: 2026-06-09T11:13:21Z
published: 2026-06-09T11:13:21Z
canonical: "help.nordlayer.com/how-to-retrieve-nordlayer-app-logs-on-linux"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to retrieve NordLayer app logs on Linux

Whilst troubleshooting, our Customer Support Team may ask you to collect application logs to get a better understanding of the issue you have run into.

## Using the diagnostic tool

The easiest way to collect logs together with your system information and NordLayer settings is the built-in [Linux Diagnostic Tool](https://help.nordlayer.com/docs/linux-diagnostic-tool):

```
nordlayer-diagtool run
```

It produces a single encrypted report you can attach to your support ticket.

## Collecting logs manually

If you prefer to export the raw logs yourself, NordLayer logs to a dedicated journalctl namespace.

### For NordLayer v2.3.0 and newer

```
journalctl --namespace=nordlayer > ./nordlayer.log
```

### For NordLayer v2.2.0 and older

```
journalctl -u nordlayer.service > ./nordlayer.log
```

---

**Note**: In case you have any questions or are experiencing any issues, please feel free to contact our [24/7 customer support team](/docs/how-do-i-contact-nordlayer-customer-support).