--- title: "How to take a screenshot on Windows? | NordLayer" slug: "how-to-take-a-screenshot-on-windows" status: "update" updated: 2026-09-08T13:31:25Z published: 2026-09-08T13:31:25Z canonical: "help.nordlayer.com/how-to-take-a-screenshot-on-windows" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt > Use this file to discover all available pages before exploring further. # How to take a screenshot on Windows? During the troubleshooting session with our customer support team, you may be asked to send a screenshot of an error message on your device to help diagnose the issue. Below, you can find a tutorial on taking and uploading screenshots using your Windows device. Windows includes a built-in app to take screenshots called the **Snipping Tool**. In order to use it, follow these steps: 1. Press the Windows button, type Snipping Tool in the search field, and open the app ![Windows 11 Start menu search showing Snipping Tool with run as administrator option](https://cdn.document360.io/fc1049cd-8f71-4b89-b9b8-dbca9fdcdd16/Images/Documentation/01%20(1)(2).png) 1. Click **Mode**, choose **Free-form**, **Rectangular**, **Window**, or **Full-screen Snip** *When making free-form or rectangular snips, use your mouse to select the area that you want to capture.* ![Windows Snipping Tool mode dropdown menu with rectangular, free-form, window, and full-screen options](https://cdn.document360.io/fc1049cd-8f71-4b89-b9b8-dbca9fdcdd16/Images/Documentation/02(1)(1).png) 1. Use the **Save** button at the top of the Snipping Tool window to save the screenshot to an image file *Choose the location where you wish to store the file and click Save.* ![Windows Snipping Tool Save As dialog with Pictures folder and PNG format selected](https://cdn.document360.io/fc1049cd-8f71-4b89-b9b8-dbca9fdcdd16/Images/Documentation/03(1)(1).png) --- **Note**: In case you have any questions or issues, press '**Chat with support**' at the bottom of the page.