---
title: "I didn't receive an invitation email"
slug: "i-didnt-receive-an-invitation-email"
status: "update"
updated: 2026-09-08T14:02:19Z
published: 2026-09-08T14:02:19Z
canonical: "help.nordlayer.com/i-didnt-receive-an-invitation-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I didn't receive an invitation email

In order to join an existing organization for the NordLayer service, you need to use a valid email address to receive the invitation.

Please make sure that you provided a correct email address. If the organization owner has already sent you the invite and you cannot find it in your email inbox, follow these steps:

1. Wait 10 minutes after the signup for the email to arrive
2. Check junk, spam, promotions and other sections of your email inbox
3. Ask the organization owner to re-send the invitation email

---

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