If you are experiencing issues with accessing Microsoft services such as Microsoft Office, OneDrive, or Office 365 while connected to NordLayer on your Windows PC, please follow these troubleshooting steps:
-
Disable Web Protection in the application settings
-
Go to Control Panel > Network and Sharing Center > Change adapter settings
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- Under the View your active networks section, you will see the name of your active network
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- Right-click on your active network adapter and select Properties. Make sure you have selected the network adapter with the name from the previous step
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- Select IPv4 and click Properties
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- Add the following DNS addresses and click OK:
- 8.8.8.8
- 8.8.4.4
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Note: In case you have any questions or issues, press 'Chat with support' at the bottom of the page.