Documentation Index

Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt

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Set up MS Office, OneDrive, or Adobe Cloud with NordLayer

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If you are experiencing issues with accessing Microsoft services such as Microsoft Office, OneDrive, or Office 365 while connected to NordLayer on your Windows PC, please follow these troubleshooting steps:

  1. Disable Web Protection in the application settings

  2. Go to Control Panel > Network and Sharing Center > Change adapter settings

Windows system tray menu showing Open Network and Sharing Center option highlighted

  1. Under the View your active networks section, you will see the name of your active network

Windows Network and Sharing Center showing Change adapter settings link with active Ethernet connection

  1. Right-click on your active network adapter and select Properties. Make sure you have selected the network adapter with the name from the previous step

Windows network adapters showing Ethernet success status with Properties option highlighted in context menu

  1. Select IPv4 and click Properties

Windows Ethernet properties dialog showing TCP/IPv4 protocol selected with Properties button highlighted

  1. Add the following DNS addresses and click OK:
  • 8.8.8.8
  • 8.8.4.4

Windows IPv4 properties showing custom DNS servers 8.8.8.8 and 8.8.4.4 with OK button highlighted


Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.

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