---
title: "How to clear cache and cookies in NordLayer Browser"
slug: "how-to-clear-cache-and-cookies-in-nordlayer-browser"
updated: 2026-09-01T12:47:47Z
published: 2026-09-01T12:47:47Z
canonical: "help.nordlayer.com/how-to-clear-cache-and-cookies-in-nordlayer-browser"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to clear cache and cookies in NordLayer Browser

When you browse, NordLayer Browser saves pieces of the websites you visit in its cache and cookies. Clearing that stored data is one of the fastest fixes for pages that won't load, look broken, or keep showing outdated content.

## Clearing cache and cookies in NordLayer Browser

1. Open **NordLayer Browser** on your computer.
2. In the top-right corner, click the **three-dot menu**.
3. Go to **Delete browsing data...**
4. Choose a time range — for example, **Last hour**, **Last 7 days**, or **All time**.
5. Tick **Cookies and other site data** and **Cached images and files**.
6. Check any other items you want removed, such as browsing history.
7. Click **Delete from this device** to confirm.

A quicker route: press `Ctrl + Shift + Delete` on Windows or `Cmd + Shift + Delete` on Mac to open the dialog directly. You can also type "clear browsing data" in the address bar and select the action shortcut that appears.

## What happens after you clear this data

- You'll be signed out of most websites and will need to log in again.
- Site-specific preferences, such as language or layout choices, are reset.
- Some pages load more slowly at first because images and scripts must be downloaded again.
- Local storage space on your device is freed up.

Clearing your browser cache does not sign you out of NordLayer itself. Your NordLayer Browser session, Organization ID, and 2FA setup are handled by the application, not by website cookies, so you stay connected to your organization's gateway.

## If clearing the cache doesn't help

If a site still fails to load in NordLayer Browser, the cause may be a routing policy rather than cached data. NordLayer Browser routes traffic according to policies set by your administrator, and a domain can be routed through a gateway, sent via direct internet access, or blocked entirely. If a resource is unreachable no matter what you clear, ask your IT administrator to check the routing policy that applies to your team.

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**Note**: In case you have any questions or are experiencing any issues, please feel free to contact our [24/7 customer support team](https://help.nordlayer.com/docs/how-do-i-contact-nordlayer-customer-support).