Starting with Windows 11 version 24H2, an improvement was introduced to the operating system, requiring Location Services to be enabled for applications to identify Wi-Fi networks. If this setting is disabled on your device, NordLayer will be unable to configure network exceptions, which prevents you from adding your current network to the Trusted Wi-Fi list.
The Trusted Networks feature in NordLayer acts as an exceptions list—when you add a network to it, the VPN connection behavior changes specifically for that network. To accurately identify and differentiate between networks, NordLayer requires access to your device's location information.
How to enable Location Services for Windows 11?
To add Trusted Wi-Fi networks in NordLayer, Location Services must be enabled on your Windows device
- Right-click the Windows icon on the taskbar and select Settings.
- In the left sidebar, select Privacy and security.
- Scroll down to find Location under App permissions.
- Depending on your user privileges:
- If you're an administrator: Toggle Location services to On. This allows the operating system to grant applications access to location functions.
- If you're not an administrator: You won't see this option. Contact your system administrator for assistance.
- Ensure that NordLayer is enabled in the Let apps access your precise location list (if you can’t see NordLayer application in the list, make sure to enable Let desktop apps access your location).
Once these steps are performed, you should be able to add Trusted Wi-Fi networks to NordLayer.
Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.