---
title: "Unable to log in to the NordLayer application on Mac"
slug: "unable-to-log-in-to-the-nordlayer-application-on-mac"
updated: 2022-10-11T14:07:03Z
published: 2022-10-11T14:07:03Z
canonical: "help.nordlayer.com/unable-to-log-in-to-the-nordlayer-application-on-mac"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to log in to the NordLayer application on Mac

If you are having difficulties logging in to the NordLayer application on Mac, there are a few options that you could try to resolve this issue:

- Force-close the **NordLayer** application
- Open up **Keychain Access** application and enter 'nordlayer' (without quotes) into the search
- Delete all items that were found
- Restart your device
- Launch the NordLayer application again

**Note**: In case you have any questions or are experiencing any issues, please feel free to contact our [24/7 customer support team](/docs/how-do-i-contact-nordlayer-customer-support).