Maximizing Uptime with a Backup Dedicated Server
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    Maximizing Uptime with a Backup Dedicated Server

      Article summary

      This article highlights the risks of relying on a single server and explains how adding a second server can improve your Virtual Private Gateway's uptime and performance, highlighting the benefits of a high-availability service for business security and continuity.

      • Disaster Recovery and Business Continuity: An organization operating on a single dedicated server is exposed to the risk of losing connectivity to company resources. Adding an additional dedicated server to the same Virtual Private Gateway eliminates the single point of failure and adds an extra layer of security.
      • Improved Load Balancing: One dedicated server can get slower if there’s high traffic. An additional dedicated server reduces server overload and improves gateway performance generated by the high user traffic.
      • Access control: Having two dedicated servers provides organizations with the flexibility to segment access to company resources and effectively handle increasing demands without weighting down server performance or stability.
      • Captcha avoidance: When using multiple servers within the same Virtual Private Gateway, the system can distribute user requests across different servers, reducing the likelihood of triggering captcha mechanisms. This helps ensure a smoother user experience without unnecessary disruptions or inconveniences caused by captchas.

      Overall, adding two or more dedicated servers is a practical way of maintaining high-availability services, minimizing the impact of unexpected downtime, and ensuring uninterrupted operations.

      Best practices when setting up a backup dedicated server

      • Uptime: It’s recommended that your second dedicated server is in a different location to avoid localized risks like power outages, natural disasters, and cyberattacks.
      • Easy re-route: If you have two or more dedicated servers added to the same Virtual Private Gateway – in the event of one server going down, connected users would only need to re-connect to the same gateway to be re-routed to a different server without compromising security.

      It is also possible to set up two separate Virtual Private Gateways, with one server assigned to each gateway. However, in this case, users will need to manually reconnect via the application by clicking on a backup Virtual Private Gateway if one goes offline.
      Although this setup can offer a better network segmentation, adding two servers to the same gateway enables automation and simplifies the user experience.

      If you are consider adding more than one server to increase gateway uptime, please check the setup instructions here.

      Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team or your Account Manager.

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