---
title: "What is your refund policy? | Nordlayer Help"
slug: "what-is-your-refund-policy"
updated: 2023-02-03T13:21:26Z
published: 2023-02-03T13:21:26Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nordlayer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is your refund policy?

We do offer a **14-day money-back guarantee** for the **initial** **purchase** **only**.

For more information, please take a look at our [Terms of Service](https://nordlayer.com/terms-of-service/#section-refunds).

**Note**: If you have any issues or questions, please contact our [24/7 customer support team](/docs/how-do-i-contact-nordlayer-customer-support).