How do I take a screenshot on macOS?
During the troubleshooting session with our customer support team, you may be asked to send a screenshot of your screen to help diagnose the issue.
To take a screenshot of your entire screen:
- Press Shift-Command (⌘)-3
- Find the screenshot as a .png file on your desktop
To take a screenshot of a portion of your screen:
- Press Shift-Command (⌘)-4. The pointer changes to a crosshair
- Select the area you wish to take a screenshot of
- Find the screenshot as a .png file on your desktop
If you are contacting the customer support team, you may send them your screenshot(s) as an attachment.