Whilst troubleshooting, our Customer Support Team may ask you to collect application logs to get a better understanding of the issue you have run into.

To extract the logs for NordLayer v2.3.0 and newer:

journalctl --namespace=nordlayer > ./nordlayer.log

To extract the logs for NordLayer v2.2.0 and older:

journalctl -u nordlayer.service > ./nordlayer.log

Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.