What should I do if my antivirus reports a virus in NordLayer software?


Some antivirus software for Windows falsely detect malware on the NordLayer software. You can rest assured that it is safe to use. Here's what you need to do:

1. Temporarily disable your antivirus software

2. Re-download the NordLayer installation file from our website

3. Add the NordLayer installation file that you have downloaded to the antivirus exception list

4. Install NordLayer

5. Add NordLayer software to the antivirus exception list

If that does not help, it may be that the antivirus software conflicts with the NordLayer software. Please completely remove the antivirus software and then install the NordLayer software. Check if any issues persist. If not, install the antivirus software again.

Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.


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