Improve VPN connection speed on iOS
In this article, you will learn what might cause slow connection issues on your iOS device (iPhone, iPad or iPod) when connected to NordLayer and how to avoid them.
Keep in mind that some decrease in speed (around 30%) is expected when using a VPN.
If you have noticed that the connection speed has decreased more drastically, you may want to try the adjustments below.
- Test the speed of several different locations (servers).
Please try several locations, even though you may expect the best results while connected to the nearest server to your physical location.
If you are not sure how to check if the speed has increased - there are many apps on the App Store for testing the speed. Download one and use it for speed testing purposes.
- Change the default protocol on the NordLayer app.
Go to the Settings page in your NordLayer application and open the VPN Protocol pane. By default, Select automatically will be chosen. Change the protocol and test the speed again.
- Disable interfering apps.
If you are using file-sharing or cyber-security apps, temporarily turn them off. Test the speed again to see if that affects the performance of the NordLayer connection.
- Switch from the Wi-Fi network to Mobile Data (or vice versa) and see if that affects the speed.
Some networks might be performing worse compared to others when connected to a VPN.
- Disable the Low Power mode if you have enabled it previously.
Low Power mode or other settings that optimize battery consumption on your device might disable essential networking functions. Go to Settings > Battery and check if the Low Power mode is on. If it is, turn it off and test the speed again.
- Reboot your device.
Even though this may sound too simple to have any effect, it often helps because rebooting your device will close all idle apps and stop other background processes that might be running.
- Reset network settings.
As a last resort, we suggest resetting your device's network settings. In order to do that on an iOS device, you can follow our separate guide.
Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.