How to use the SMP (Service Management Portal)


Log in to your service management portal with your credentials you’ve received after signing up as a NordLayer Partner.

You will arrive on the Organizations page first. Here you can review info about each organization; such as ID, number of members and servers, and status. Although upon your first visit, it will appear empty until you create an organization.

Add a new organization

  1. Click the Add new organization button. 
  2. Enter your preferred organization’s name. 
  3. Enter an organization ID (e.g., your company’s shortened name or a word that’s easy to remember). Then click Create. 

On the left sidebar, you’ll see Administrators, here you’ll be able to manage administrators you’ve invited to your organization.

Invite new administrators

  1. Click the Invite new administrators button.
  2. Enter the new administrator’s email address
  3. You can add multiple administrators at once.
  4. You can assign the new administrators to organizations from here if you wish

Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.


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