Step 2: Onboarding members
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    Step 2: Onboarding members

      Article Summary


      For a quick and easy explanation on how to invite members via the NordLayer Control Panel, please a take a look at our video guide.

      In the Members section, the owner can invite users to join the platform, assign them roles, and manage their access. To access the section, click Organization -> Members.

      Please note that the number of licenses will need to be adjusted manually if the number of users decreases.

      Members screenshot

      To invite members

      1. Click the Invite new member button and enter the user’s email address. You can invite multiple members by entering each email address in the new line. When done, click the Send invitations button. You will notice that the users you sent emails to are now visible in the members list and have an Invited status.
      2. The user will now receive an invitation notification in the provided email address and will need to activate the account. Once it’s done, the user can download the app and get to work.

      To resend or cancel the invitation

      1. Click on the member’s name in the members' list. A new page will open.
      2. To send the invitation again, click Resend. To cancel, click Cancel.

      To change member’s rights (role), name, or email

      1. Click on the member’s name in the members' list. A new page will open.
      2. Click Edit.
      3. Make the necessary edits and click Save changes.
      About roles:
      • Owners are responsible for managing the organization’s security. They can see the All Members list, create rules, assign roles, centrally implement security features. Owners can also configure gateways, servers, remote access solutions and manage billing all through NordLayer’s Control Panel.
      • Team Administrators are responsible for adding and removing Members from a team that they’re assigned to. They can also see all virtual private gateways that are available for the team they administer.
      • Members are those that belong to a specific organization and different teams. Owners and Team Administrators can invite and delete them from the organization and teams they’re added to, as well as add or limit functionality.

      To activate, suspend, or delete members

      1. Hover over the member’s details. You will see several icons on the right-hand side.
      2. Click the Activate, Suspend, or Delete icon. If you wish to delete multiple members, you can do so by checking the boxes next to their names and selecting the Delete option from the Actions menu dropdown.

      Add members to teams (if you have already created teams)

      1. Check the boxes next to the members’ names.
      2. Select the Add to team option from the Actions menu dropdown.

      In this section, you can also filter members by their status or search by name or email.


      If you have already purchased or have decided on Core, Premium or Custom subscription, please proceed to the Step 3 of our Getting Started guide - Set up teams, private gateways and dedicated servers.

      Note: In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team.

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