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Support and General Information
9 Articles
in this category
Contents
Support and General Information
9 Articles
in this category
How to join the NordLayer Affiliate program?
To become an affiliate of NordLayer or to get more information on the matter, please navigate to this page . Note : In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team .
How will update enforcement impact NordLayer app users?
This update introduces the latest security features for all users. To ensure a secure connection to our network, updating NordLayer to the latest version is now mandatory . Starting on August 5th , users on older versions of the app will receive...
How do I contact NordLayer customer support?
If you cannot find answers to your questions in the Help Center, please contact our customer support team. We will be glad to help you! Please be as specific as possible so we can better understand your inquiry. Also, screenshots are very appreciate...
What are your Server limitations?
We accept only limited types of inbound traffic , such as ICMP and incoming VPN connection requests. Port forwarding feature is not supported with our services. Users will be unable to see each other in the same network when conne...
How many devices can be used with a NordLayer account?
Any organization member can use up to 6 devices with the same NordLayer account. Note : In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team .
Where is NordLayer based?
NordLayer is based in the US. This allows us to maintain compliance and availability of the business-to-business products suite. At the same time we have implemented and actively follow the European data protection standards – GDPR. Please check the...
Is NordLayer tailored for OT?
Unfortunately, at this time NordLayer solution is not tailored for OT use case (Operational Technology). Note : In case you have any questions or are experiencing any issues, please feel free to contact our 24/7 customer support team .
How do I check the version of NordLayer?
To check the version of the NordLayer application you are using, follow these steps: On Windows devices, open the NordLayer application and click on Settings . When a new window opens up, scroll down until you see the version of your app On...
How to clear your browser cache
You may occasionally run into instances where you need to clear your browser cache. If you are unsure how to do that, this article will help you out. How to clear your cache in Chrome First things first, you need to have the Chrome browser open....