Subscription

An owner of the organization can check subscription details by opening billing tab inside the NordLayer Control Panel on our website. Our billing page offers: Subscription overview (size and expiry date) Billing history Plan upgrade opti...

To transfer a NordLayer subscription to another company, a Novation agreement must be signed . It’s a legal contract that replaces one party in an existing contract with a new party. This transfer involves all rights and obligations associated wi...

If you wish to stop your subscription from automatically renewing, you may contact our 24/7 customer support team . They will be able to assist you with the process. This prevents automatic billing at the end of your current subscription period, ...

You can add as many user accounts as you need at any time. Charges for any additional licenses will be prorated based on your initial contract with NordLayer. In order to upscale your license portfolio, log into the NordLayer Control Panel and...

Your recurring payment may not have gone through because of the following reasons: The auto-renewal option is not turned on NordLayer payment processor has encountered issues There are issues with your payment method (insufficient funds, pay...

Any payment method other than Bitcoin and Bank tansfers will create an ongoing subscription. You will be automatically charged when your NordLayer subscription will be nearing the expiration date (unless you disable the subscription renewal). Not...

This guide will show you how to permanently cancel your NordLayer subscription. Please note that canceling your subscription will immediately revoke your access to your account and any configurations you've created in the NordLayer Control Panel. ...

NordLayer keeps some of the information required for the functionality of the service: User's email address - to send the latest NordLayer news, retrieve your password, for authentication when logging in to the NordLayer control panel and ...

On October 4th, 2023, NordLayer introduced a new offering distributed via subscription plans Lite, Core, Premium, and Custom. These new subscription options will replace legacy plans Basic, Advanced and Custom over time. Clients who purchased No...

Step 1: Accessing the Subscription Section Log in to the Control Panel by visting our website . Click on the Subscription button to open billing information tab. Step 2: Upgrade Plan To upgrade your subscription plan, click on t...