Issues with the VPN connection

"Device limit reached" error during NordLayer log in For Users If you see a "Device limit reached" error when trying to log in to NordLayer, this means you've reached the maximum number of allowed devices (6) connected to your account. Why...

In this guide, you will learn how to troubleshoot connection issues on various devices. If you are looking for a guide for a specific device, please find the list below: Windows macOS Linux iOS Android Usually, this particu...

In this article, you will learn about the possible speed issues you may encounter and how to deal with them on different devices. When you connect to the Internet without a VPN , all of your traffic flows from your device to the final destination...

This guide will show you how to disable IPv6 address support on any device. When IPv6 is enabled, it can drastically slow down your connection speed, cause unstable connection issues, or make it impossible to connect to a VPN server at all. Theref...

Please note that, generally, connecting to a VPN Server will place your computer on the server's local network, thus blocking you out from reaching your original local network's resources. The below steps may only potential...

If you encounter VPN network connection issues or instability while using Kubernetes, this may be caused by one of the technologies that we are using. The easiest solution would be to provide us the IP addresses/hostnames that your Kubernetes cluste...

If you are using an email client such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail, you may come across an issue where your email messages: Cannot be sent but can be received Cannot be received but can be sent Cannot be sent nor ...

The Looker query timeout is caused by one of the technologies we are using. We have reached out to Looker and they have confirmed that the front end architecture uses Elastic Load Balancers which do not provide static IP addresses for us to allowlis...

When using Docker with NordLayer you may experience connectivity issues which are caused by how Docker is configuring the MTU or by the network path itself not supporting Path MTU Discovery. To resolve this problem, you would need to reconfigure t...

This article highlights the risks of relying on a single server and explains how adding a second server can improve your Virtual Private Gateway 's uptime and performance, highlighting the benefits of a high-availability service for business securi...