macOS

To uninstall the NordLayer application: Navigate to your Applications folder using Finder, and locate the NordLayer application. Drag and drop the application icon into the Trash (at the end of the Dock), or tap with two fingers on the icon ...

You can do that by following these steps: Open the NordLayer application on your macOS device Tap on the question mark icon (bottom left corner) Click on Activity log In case you are unable to perform those steps, connection logs can als...

If the VPN authentication window is constantly popping up on your screen, go to System Preferences -> Network and select the NordLayer connection. Make sure that Connect on Demand is disabled, then click Cancel and it should not re-appear. If you a...

If you are having difficulties logging in to the NordLayer application on Mac, there are a few options that you could try to resolve this issue: Force-close the NordLayer application Open up Keychain Access application and enter 'nordlayer...

Start the NordLayer application and press on the cogwheel in the bottom right corner of the application prompt then choose Preferences . From the Settings page head to the VPN Protocol section, disable Automatic (recommended) and choose your ...

In this guide, you will learn how to troubleshoot connection issues on your macOS device. Usually, this particular problem can be resolved in a few easy steps. However, since all of our work or home networks are very different from each other, som...

In case you are experiencing issues with your NordLayer connection, resetting your network settings is a viable option to resolve them. Please apply the following steps in order to reset your macOS device’s network settings: Launch Finder, selec...

In this article, you will learn what might cause slow connection issues on your macOS device when connected to NordLayer and how to avoid them. Keep in mind that some decrease in speed (around 30%) is expected when using a VPN. If you have noticed...

This guide will show you how to edit, add, or remove the DNS settings on your macOS device. This method can be helpful if you are looking to improve the connection quality and in some cases - the speed. Click the System Preferences icon in t...

In this article, you will learn what might be the reason for connectivity issues on your macOS device and how to fix them. There are many factors involved in making a VPN connection, e.g., your VPN app settings, network settings, other software, t...

This guide will show you how to disable IPv6 address support on your macOS device. Click the Apple logo and then System Preferences... On the preferences window, click Network . Select the first network connection you ...

During the troubleshooting session with our customer support team, you may be asked to send a screenshot of your screen to help diagnose the issue. To take a screenshot of your entire screen Press Shift-Command (⌘)-3 Find the screenshot as a...